About A-List

FAQ: A-List Loyalty Program

What is A-List?
A-List is ALDO Malaysia Loyalty Program that rewards you with more benefits and treats as you shop.
How do I join Aldo A-List?

You may simply sign up online or approach our Fashion Associates in-store for assistance.

How do I become Aldo A-List Black or A-List Gold?

A-List Black

Simply sign up to join A-List and spend a minimum of RM600 or accumulate a minimum of RM800 within two months to qualify.

A-List Gold

Get upgraded from A-List Black when you spend a minimum of RM2500 within 6 months.

How do I accumulate my purchases?

You have to join Aldo A-List first before your purchases can be accumulated.

How do I earn points?

For in-store, provide your mobile number as identification to the Fashion Associate before making payment on your purchase.

Please be informed that A-List Points will be credited to your account only on the 31st day from the date of purchase.

When can I enjoy the discounts as A-List Black and A-List Gold?

You can enjoy your discounts immediately on your next purchase.

Can I enjoy the discounts and redeem the vouchers in-store and online?


I have joined Aldo A-List in Malaysia. Can I enjoy the same privileges at Aldo stores in other countries?

No. The privileges are exclusively valid at Aldo Malaysia stores & aldoshoes.com.my only.

Does Aldo A-List membership expire?

A-List Black : No

A-List Gold : Yes, A-List Gold tier will be renewed if you accumulate to RM2500 within 12 months. Otherwise, your membership will be reverted to A-List Black. The A-List Gold tier 12-month period begins on the date of upgrade.

What is my user ID to log into My Account?

Your email address is the user ID for login.

I am your existing member but I am unable to log into my account?

Kindly email our Customer Care for assistance.

I have forgotten my login password. How do I retrieve it?

You can reset your password online here. You will have to key in your email address you have registered to retrieve a one-time password.

How do I change or update my personal details?

Please log in to My Account with your email address and password to update your personal details.

How can I receive the latest news on collections, promotions and member-only events?

You could subscribe to our A-List News through email or SMS by just logging into My Account.

Why do I still receive emails on A-List membership updates after I have unsubscribed?

You will not be receiving newsletter in relation to promotions, fashion news and events when you opt to unsubscribe. However, we still need to keep you updated on your A-List points, birthday perks and membership status. Hence, you will continue receiving emails on A-List updates only.

I am Aldo member but I have not activated my A-List account yet. Will I get to earn A-List Points when I make a purchase?

No points will be issued if no activation is done. Please click here to activate your A-List account.

How do I check my A-List Point balance?

To view your A-List Point balance, simply log in to My Account online. You may view your point balance and status in the 'Point History' section.
You may also approach any of the Fashion Associates in Aldo stores to find out your points balance.

Does A-List point I accumulate expire?

Yes. A-List point expires 1 year from the month acquired.

Will I earn A-List point when I purchase an Aldo e-Gift card?


Can I earn A-List Point when I make a purchase using Aldo e-Gift card ?

Yes. You can earn A-List Points when you make a purchase using Aldo e-Gift card in-store or online.

Can I earn A-List Point when I make a purchase online?

Yes. You can earn A-List Points when you make a purchase in-store or online.

How do I redeem A-List Point online?

You may select and enter your A-List Points available for redemption during your checkout process. All A-List Point can be redeemed only upon purchase of merchandise.

How do I redeem A-List Point in-store?

You redeem the points during payment process. Our Fashion Associate will let you know your point balance at the point of time.

I have a change of mind. Can I cancel my A-List Point redemption?

No. A-List Point redemption can not be undone once a transaction has been made.

What happens to my A-List Point when I return my purchase?

A-List Point will be deducted from your account when your purchase is returned.

Can I transfer my A-List Points to another A-List account?

No. A-List Points are non-transferable. Redemption can only be done by the account holder only.

It has been a while since my last transaction and my A-List Points have not been credited to my account. What should I do?

You may email Customer care for assistance. You may be requested to provide supporting receipt.

How do I utilize my Birthday Treats?

You will receive a birthday discount in the Birthday treat email on the first day of your birthday month. Otherwise, you could log into My Account My Rewards to check your birthday code and perks during your birthday month.

You could utilize the discount code online or in-store.

For in-store, you will be required to provide the discount code to our Fashion Associate during the payment process.

For online, your birthday treat will reflect automatically at the checkout page. You will have the option to redeem now or use it on your next purchase. Please note the birthday discount will expire by the last day of your birthday month.

Do I have to make purchase in order to collect my Birthday Treat?

Yes. You could make a purchase on any regular-priced merchandise of any amount in order to redeem your Birthday Treat.

*Management reserves the right to alter the rewards and privileges without prior notice

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