All transaction will be charged in Malaysia Ringgit (MYR).
Will Aldo Malaysia store my credit card information?
Aldo Malaysia does not store customer’s credit card information as all card
transactions are handled by our appointed payment provider, ipay88. Click here to learn more.
Do you accept Cash on delivery?
Unfortunately, we do not provide cash on delivery service. Please note that payment has to be made for all orders before items are shipped out.
What caused my card to decline?
We are sorry to hear that. Have you checked on the below possibility?
The credit card information you have entered might be incorrect, do check that you have keyed in the correct information.
The credit card you are using may not be valid, do check on the expiry date.
The credit card you are using might not have sufficient credit limit, do check with your issuing bank to ensure that you have not exceeded the suggested credit limit available.
Can I pay using a e-Gift Card?
Yes. Aldo Malaysia e-Gift Card can be used online or in-store. Click here to learn more.
I was given a promo code, how do I use it?
Promo codes can be applied at checkout. Simply click on Promo Code box and enter your code. If you can’t seems to be able to enter the code, kindly chat with us or email our Customer Care and our support team will gladly assist you.
Looking for more help?
Need help? Live chat is the fastest way to get in touch with us.
Chat with us today. We are available from Monday to Friday: 10am – 5pm, excluding public holidays.
Need help with something more specific? Email us now.